IMG Additional Services


To help enhance your global experience, we provide you with an assortment of interactive services through a secure, user-friendly Web site.

My IMG Services LogoService at your fingertips anytime, anywhere – that’s what MyIMGSM provides.

MyIMG is our proprietary online service that allows you to access information.

Our service centers are always available to help or handle emergencies 24 hours a day, but through MyIMG you have immediate access to a wealth of information about your account and can manage routine areas to help you save time when you may need it most. Quickly and easily locate providers, retrieve explanation of benefits, check the status of claims, request ID cards, obtain certificate documents, initiate precertification and more.n and manage accounts, 24 hours a day, seven days a week, from anywhere in the world.

Locating a Provider

Whenever or wherever you travel within the U.S., it’s comforting to know that the extensive Preferred Provider Organization (PPO) Network is there to serve you. The independent PPO includes hundreds of thousands of established, highly qualified physicians and hospitals, including some of the most well-recognized university medical centers and transplant facilities in the U.S. Of course, you have the freedom to choose any physician or health care facility you wish. However, choosing a provider in the PPO network can significantly reduce your out-of-pocket costs.

Additionally, if you are seeking treatment outside the U.S., we provide you access to our International Provider Access (IPA), a database that includes more than 17,000 highly qualified physicians and facilities that encompass a comprehensive array of specialties to handle any health care emergency. You can instantly access a list of providers and facilities within the PPO and IPA network online through MyIMG or the Client Resouces page of IMGLOBAL. The directories allow you to search by physician or facility name, specialty, or location.

IMG’s PPO Network Search Page

Search IMG’s IPA Network

 Universal Rx Pharmacy Discount Savings

This is a discount savings program available to every certificate holder of this plan. This program allows card members to purchase prescriptions at one of over 35,000 participating pharmacies in the U.S. and receive the lower of 1) Universal Rx contract price or 2) the pharmacy regular retail price.

This discount program is not insurance coverage. It is purely a discount program to purchasers of this plan. Use of the discount card does not guarantee that prescribed medication is covered under the insurance benefit plan.

Download the PDF document for the Universal Rx Pharmacy Discount Savings